Privacy Policy
FrontRunner Strategies, LLC (“FrontRunner,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit www.julialandauer.com (the “Website”), contact us, submit a speaking or general inquiry, subscribe to our communications, purchase products through our online storefront, or otherwise interact with us through the Website. By using the Website, you acknowledge the practices described in this Privacy Policy.
1. PERSONAL INFORMATION WE COLLECT
We may collect personal information that you provide directly to us and information collected automatically when you visit or interact with the Website.
Information You Provide to Us
Depending on how you interact with us, we may collect:
- Contact information, such as your name, email address, telephone number, and company or organization;
- Speaking and business inquiry information, including event details, requested services, and other information you choose to provide through an inquiry or contact form;
- Marketing information, including your email address and communication preferences when you subscribe to our newsletter or other marketing communications;
- Transaction and order information associated with purchases made through our online storefront; and
- Communications and other information that you voluntarily provide when you contact or otherwise interact with us.
Information submitted through our Website forms may be stored and managed through HubSpot, which we use for customer relationship management and related business purposes.
Our online storefront is provided through Shopify. Information submitted in connection with purchases may be collected and processed by Shopify and applicable payment processors. FrontRunner does not directly collect or store complete payment card information.
Information Collected Automatically
When you visit or interact with the Website, we and our service providers may automatically collect certain information about your device and use of the Website, such as:
- IP address;
- browser and device information;
- operating system;
- referring and exit pages;
- pages viewed and interactions with the Website; and
- dates and times of visits
This information may be collected through cookies, tags, and similar technologies, including through analytics and other third-party services as described below.
2. HOW WE USE PERSONAL INFORMATION
We may use personal information to: respond to speaking, business, and general inquiries and provide requested information or services; process and administer purchases and transactions; send newsletters, marketing, and promotional communications where you have elected to receive them; operate, maintain, secure, and improve the Website and our services; analyze Website usage and the effectiveness of our communications and marketing activities; prevent spam, fraud, abuse, and other unauthorized activity; maintain appropriate business and transaction records; comply with applicable legal and regulatory obligations; and establish, exercise, or defend our legal rights. We may also use personal information for other purposes disclosed to you at the time of collection or with your consent.
3. LEGAL BASES FOR PROCESSING
If European Union, European Economic Area, or United Kingdom data protection law applies to our processing of your personal information, we process personal information only where we have a lawful basis to do so. Depending on the circumstances, we may process your personal information:
- with your consent, including where you elect to receive marketing communications or consent to the use of non-essential cookies and similar technologies;
- as necessary to take steps at your request before entering into a contract or to perform a contract with you, including responding to speaking or business inquiries and processing purchases;
- as necessary to comply with applicable legal obligations; or
- where necessary for our legitimate interests or those of a third party, including operating and securing the Website, responding to inquiries, maintaining business relationships and records, preventing fraud and abuse, and evaluating and improving the Website and our services, provided those interests are not overridden by your rights and interests.
Where we rely on your consent to process personal information, you may withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing conducted before your withdrawal.
4. COOKIES, ANALYTICS, AND OTHER TRACKING TECHNOLOGIES
The Website uses cookies and similar technologies to operate and secure the Website, understand how visitors use and interact with it, and improve our services.
Google Analytics and Google Tag Manager
We use Google Analytics to analyze Website usage and interactions, which may include information such as IP address, device and browser information, pages viewed, time spent on pages, referring websites, and other usage information. We also use Google Tag Manager to manage certain tags and technologies deployed on the Website. The information collected through Google Tag Manager depends on the particular services and technologies configured through it. Google may process information collected through these services in accordance with its own privacy practices.
HubSpot
We use HubSpot to manage Website inquiries, customer relationships, and communications, and to collect information regarding use of and interactions with the Website through HubSpot tracking technologies. Depending on your interaction with the Website and your cookie preferences, HubSpot may collect information such as IP address, online identifiers, pages visited, and other Website usage information.
YouTube
The Website includes videos embedded from YouTube. Google and YouTube may collect information about your device and your interaction with embedded content, including through cookies or similar technologies. Such collection and processing are subject to Google's applicable privacy practices.
Google reCAPTCHA
We use Google reCAPTCHA on certain Website forms to help prevent spam, fraud, abuse, and automated activity. reCAPTCHA may collect device, browser, IP address, and interaction information for these purposes. Information collected through these Google services is processed by Google in accordance with its applicable privacy practices.
Cookie Choices
The Website provides a cookie consent tool that allows visitors in certain jurisdictions to manage the use of non-essential cookies and similar technologies. Where required by applicable law, non-essential cookies and similar technologies will not be used unless and until you provide consent. You may withdraw or change your consent at any time through the cookie preference tool available on the Website. You may also configure your browser to block or delete cookies, although doing so may affect certain Website functionality.
5. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to third parties as reasonably necessary to operate our business, provide the Website and our services, process transactions, and carry out the purposes described in this Privacy Policy.
These third parties may include:
- HubSpot, which we use to store and manage information submitted through Website forms and for customer relationship management and communications;
- Shopify and payment processors, which provide ecommerce functionality and process purchases and payments made through our online storefront;
- Google and its services, including Google Analytics, Google Tag Manager, YouTube, and Google reCAPTCHA; and
- Other service providers that support Website hosting, technology, communications, analytics, security, and other business operations.
We may also disclose personal information to professional advisors or governmental or other authorities as reasonably necessary to comply with applicable law or legal process, obtain professional advice, or protect our rights or the rights of others; in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction; at your direction or with your consent; or as otherwise disclosed at the time of collection.
6. MARKETING COMMUNICATIONS
If you subscribe to our newsletter or otherwise elect to receive marketing or promotional communications from us, we may use your contact information to send those communications. You may unsubscribe at any time using the unsubscribe link included in our marketing emails.
Opting out of marketing communications will not prevent us from sending non-marketing communications concerning an inquiry, transaction, or other business relationship. We do not automatically enroll individuals who submit speaking or general business inquiries in marketing communications unless they separately elect to receive them.
7. DATA RETENTION
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to respond to inquiries, provide services, maintain business and transaction records and relationships, comply with legal, tax, accounting, and regulatory obligations, resolve disputes, and enforce our agreements.
Retention periods may vary depending on the nature of the information, the purposes for which it is processed, and applicable legal or business requirements. Marketing information may be retained until you unsubscribe or it is no longer reasonably necessary for the applicable purpose. When personal information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with our applicable practices and legal obligations.
8. DATA SECURITY
We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of personal information. Certain information submitted through the Website may be processed or stored by third-party service providers, which maintain their own security practices with respect to information processed through their services.
9. YOUR PRIVACY CHOICES
Depending on where you reside and applicable law, you may have certain rights regarding your personal information. You may contact us to request access to, correction of, or deletion of personal information that we maintain about you, and we will consider and respond to such requests in accordance with applicable law. You may also unsubscribe from marketing emails using the unsubscribe mechanism provided in those communications and manage cookies and similar technologies through available Website controls or your browser settings. We may need to verify your identity before processing certain privacy-related requests.
European and United Kingdom Privacy Rights
If European Union, European Economic Area, or United Kingdom data protection law applies to our processing of your personal information, you may have the right, subject to applicable law, to request access to, correction or deletion of, or restriction of the processing of your personal information; receive certain personal information in a portable format; object to certain processing of your personal information; and withdraw your consent where processing is based on consent. You may exercise applicable privacy rights by contacting us using the information provided in the “Contact Us” section below. You may also have the right to lodge a complaint with the data protection authority in the country or region where you reside, work, or where an alleged violation of applicable data protection law occurred. In the United Kingdom, you may lodge a complaint with the Information Commissioner’s Office (“ICO”).
10. CALIFORNIA PRIVACY DISCLOSURES
If you are a California resident, California law may provide certain additional rights or require additional disclosures concerning personal information.
California Online Privacy Protection Act
Consistent with the California Online Privacy Protection Act (“CalOPPA”), this Privacy Policy describes the categories of personal information we collect, how we use and disclose that information, and the choices available to users concerning their personal information.
Do Not Track
Some web browsers provide a “Do Not Track” (“DNT”) setting that allows users to signal a preference regarding online tracking. Because there is not currently a uniform industry standard governing how websites should respond to DNT signals, the Website does not currently respond to DNT signals. Third-party service providers may collect information about your online activities over time and across different websites when you use the Website, as described in the Privacy Policy.
11. THIRD-PARTY WEBSITES AND SERVICES
The Website may contain links to, integrations with, or content provided by third-party websites and services. FrontRunner does not control the privacy or security practices of those third parties, and this Privacy Policy does not apply to information they collect independently. We encourage you to review the privacy policies of third-party websites and services before providing personal information to them.
12. CHILDREN'S PRIVACY
The Website is not directed to children under the age of 13, and we do not knowingly collect personal information online from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
13. INTERNATIONAL VISITORS
The Website is operated from the United States and is primarily directed to users in the United States. If you access the Website from outside the United States, your personal information may be transferred to, stored, or processed in the United States or other jurisdictions in which our service providers operate. Privacy and data-protection laws in those jurisdictions may differ from those in your country of residence.
Where applicable law requires safeguards for the transfer of personal information to another country, we will use appropriate safeguards or other legally recognized transfer mechanisms, which may include applicable adequacy decisions or approved contractual protections.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. We will notify you of material changes by posting the updated Privacy Policy on the Website and revising the “Effective/Last Updated” date at the top of the policy. We encourage you to review this Privacy Policy periodically for updates.
15. CONTACT US
If you have questions about this Privacy Policy or our privacy practices, or would like to submit a privacy-related request, please contact us at:
FrontRunner Strategies, LLCP.O. Box 18124
Charlotte, NC 28218
[email protected]